Parashift/Banking/Bank Mailroom: Forms & Powers of Attorney
Banking · Use Case

Automating forms and powers of attorney in the bank mailroom.

Powers of attorney, estate and inheritance documents, and account-opening or master-data forms reach banks by mail, scan, or customer portal – often handwritten and using different templates per branch. Parashift automatically classifies every form, extracts customer number, scope of authority, and validity in structured form, and routes it to the responsible department.

BaFin & FINMA outsourcing-compliant DORA, in force since Jan 17, 2025 C5 · SOC 2 · ISO 27001
Posteingang
→ Relationship mgmt→ Legal dept.→ Master data
Power of attorney · Account authority
Account holderMuster, Erika
Authorized personMuster, Peter
Scopesole signing authority
Classified
The process today

Every branch its own form, every power of attorney a special case.

Powers of attorney and customer forms arrive with no shared template: handwritten, in branch-specific variants, and with varying levels of detail. Before a form can be processed, someone has to read it, match it to the right customer, and route it to relationship management or legal – a bottleneck that costs real time, especially for powers of attorney with legal weight.

Document list

What Parashift recognizes in every form and power of attorney.

Regardless of branch or template, form-relevant fields are captured in structured form and matched to the right customer.

Account power of attorney (sole/joint)

Account holderAuthorized personScopeValidity

Estate & inheritance documents

DeceasedHeirsCertificate no.Ruling

Account-opening & master-data form

Customer no.Product selectionSignature

Address & contact change

Customer no.New addressDate

Tax exemption / tax form

Customer no.Exempt amountValidity year

Revocation / cancellation of authority

Customer no.Revocation dateAffected authority

Your form or power-of-attorney type isn't listed? Talk to us – further variants such as special powers of attorney or custody account changes are recognized just as reliably.

Process

From intake to the responsible department.

01 · INTAKE

Mail, scan, customer portal

Forms and powers of attorney arrive from every branch and channel.

02 · CLASSIFICATION

Form type & customer match

Every document is automatically matched to its form type and the right customer.

03 · EXTRACTION

Scope of authority, validity, signature

Legally relevant fields are captured in structured form, even for handwritten forms.

04 · ROUTING

Relationship management, legal, master data

Forms are automatically routed to the responsible department.

Target systems

Integrates with your core banking system.

Low-code connection via documented REST APIs, without replacing existing infrastructure.

AvaloqFinnovaTemenosFinanz Informatik (OSPlus)Atruvia (agree21)CPB TambasDMS & archiveIn-house builds

Compliance:

BaFin & FINMA outsourcing guidelines DORA, in force since Jan 17, 2025 MaRisk AT 9 outsourcing risk classification C5 · SOC 2 · ISO 27001
Impact

What changes for your customer service team.

90%

less manual pre-sorting of forms and powers of attorney

3 days

to a productive pilot in your customer service team

One use case among many for banking.

Payment & remittance orders, KYC & customer onboarding, and credit & mortgage dossiers follow the same principle: read, validate, hand off to the core banking system.

All use cases for banking →

Automate forms and powers of attorney.

Book a free call: we'll show you how powers of attorney and customer forms are processed using real sample documents.

Reply the same business day · no sales pressure