Document AI for Insurance

Automate your claims documents. Fast, precise, legally sound.

Parashift combines a specialized Vision Language Model with clearly separated decision logic, for maximum touchless processing in claims handling, fully aligned with the EU AI Act.

C5 Certification SOC 2 ISO 27001 DORA ready
Claims Case #A-33192 Guidewire ⇄ Parashift
Document classified
Benefit review
Anomaly detected↻ Human in the Loop
Touchless processing90+%
Fully auditable · Art. 6(3)
AXA Pax CSS Versicherung Orion
Challenge

Growing volumes of documents, high manual effort, and rising compliance and AI requirements.

The Effort

Claims documents arrive in dozens of formats and languages, and claims handlers spend hours on manual entry instead of the actual case review.

The Uncertainty

Many insurers are unsure whether the automated reading of a medical invoice or a vehicle appraisal report already falls under the stricter obligations of the EU AI Act.

The Consequence

Out of caution, automation projects stay on the shelf, and with them the efficiency potential in claims processing.

The Solution

Intelligent document understanding, clearly separated decisioning

Parashift reads and structures your claims documents, while the professional and regulatory decision stays entirely within your organization.

Intake
Email, mail, scan, app
IDP Engine
Split · Classify · Understand
Review
Automated or Human in the Loop
Target System
Rules engine makes the decision

Clear separation of duties

Parashift reads, structures, and validates documents. The final tariff or claims decision remains with the insurer's rules engine or core system.

Human in the Loop built in

When confidence is low, the case is handed off seamlessly to a claims handler, so the required human oversight is guaranteed at all times.

A reliable data foundation

A specialized Vision Language Model, trained on European insurance documents, delivers highly precise, structured data, so downstream systems never decide on faulty data.

Integration

Integrates with your existing solution

Parashift complements your existing core system through documented APIs, with no need to replace your current infrastructure.

Guidewire SAP Adcubum msg.Global Insiders Solution In house systems
Vision Language Model

A model trained for European insurance documents

Parashift combines a specialized Vision Language Model with pretrained domain knowledge for the European insurance industry, precise, multilingual, and ready to use from day one. On request, you can also bring your own or third party models (Bring Your Own Model).

Especially in demand among health insurers

Cost coverage approvals for the medical officer service

Requests for cost coverage approval, including medical history and justification, are captured in structured form and routed directly to the medical officer service for review. This cuts processing time from days to minutes.

Medical invoices

Medical invoices and receipts are captured precisely and structured, fully automated, without an independent benefit decision.

Expert reports

Vehicle and property appraisal reports are read automatically, with damage amount, cause, and affected parts captured in structured form.

Police reports

Police accident reports are classified and the relevant fields recognized, even with poor scan quality.

Repair invoices

Garage invoices are automatically matched against tariffs, while validation stays rule based within the core system.

Correspondence

Emails and letters are automatically matched to the right claim, with no manual pre sorting required.

Claim notifications

First notifications are captured in structured form and, depending on confidence, routed to a Human in the Loop review or straight to the core system.

Results

Measurable impact from the first use case

90%

less manual entry time for complex claims documents

100%

full traceability of every single processing step

1 Day

to a live pilot in your claims organization

Self Assessment

EU AI Act Claims Check

Three questions, one assessment: find out in 30 seconds how your use case is classified under the EU AI Act.

Risk Classification

When does an AI supported step count as high risk, and when doesn't it?

Process Step System / AI EU AI Act Classification Parashift's Role
Document scanning & field recognition Parashift IDP No high riskArt. 6(3) 100% automated preprocessing
Plausibility check & validation Parashift + Rules Engine Standard Compliance Data matching against master data / tariffs
Final subrogation or denial decision Core System / Claims Engine Potentially high riskdepending on line of business / impact Decoupled, receives only structured data
EU AI Act, Annex III obligations from Dec 2, 2027 DORA, in force since Jan 17, 2025 BaFin/FINMA, outsourcing compliant with the VAG
Trust & Enterprise Readiness

Trust that goes beyond compliance

Data Sovereignty

Hosted in Switzerland or the EU, in line with the GDPR, your claims data never leaves the chosen zone.

No Shadow AI

Transparent model training: your confidential claims data never flows into publicly accessible training.

Integrations

A ready to use API for leading insurance systems, Guidewire, SAP, Adcubum, msg.Global, and more.

Success Story

How SWICA automates millions of documents

From manual review to touchless processing

The challenge: processing millions of incoming documents per year efficiently and securely, in an environment with high requirements for data protection and quality.

90+%
Touchless processing in the inbox
100%
Processing within the Swiss zone

"Introducing Parashift AI in our mail inbox has enabled SWICA to process large volumes of documents more reliably and much more efficiently."

Reto BeelerTeam Lead AM, SWICA Health Insurance
Frequently Asked Questions

What automation leaders ask us first

No. Parashift performs a clearly limited, procedural support task under Art. 6(3) of the EU AI Act, processing and structuring documents, not the final benefit decision. That decision remains with your rules engine or a claims handler.

The underlying Vision Language Model is trained on European insurance documents and achieves high confidence scores even with handwritten or multilingual documents, including German, French, Italian, and English.

If the system detects an anomaly or a low confidence score, the case is automatically handed off to a claims handler through an ergonomic dashboard. Human oversight is guaranteed at all times.

Parashift integrates seamlessly with common insurance systems, Guidewire, SAP, Adcubum, msg.Global, or in house systems, through documented APIs. Most customers are up and running within days, not quarters.

Exclusively in the compliance zone you choose, Switzerland, Germany, or the EU. Your confidential claims data never flows into public model training (No Shadow AI).

No. We show Parashift on real example documents from your use case and discuss budget, integration effort, and timeline in concrete terms, not a canned presentation.

The document AI for insurance, fast and legally sound.

Book a no obligation 30 minute briefing: we will show you document processing on real example documents and answer your questions on integration, scaling, and EU AI Act compliance.

Book a 30 Minute Briefing
Reply the same business day · no sales pressure