Case Management · Use Case

Unstructured requests become resolved cases, automated with AI

Parashift classifies incoming requests from emails, portals and scans, understands the context of unstructured documents, and prepares decisions. No rigid workflow, no AI-agent zoo, just a no-code environment that's ready to go on day one.

500+ European companies trust Parashift EU AI Act & GDPR C5 · SOC 2 · ISO 27001
Case #48213 · Warranty claimAuto-classified
PriorityHigh
DepartmentCustomer service
DecisionPrepared
StatusReady for approval
Context auto-summarized from 3 documents

500+ companies trust Parashift with their most complex document processes

Glencore AXA Swisscom BMW Deutsche Bahn
Every incoming request requires work

Offload the work to Parashift Document AI

From a warranty claim to a loan application, Parashift handles classification, context analysis and decision prep, so your team can focus on the approval.

Eliminate the bottleneck of manual dispatching

Incoming requests from emails, portals or scans are classified instantly. The AI understands intent and urgency, automatically routing the case to the right department or expert.

Understand the full story without reading every page

Powerful AI analyzes unstructured documents, summarizes and cross-references the parsed facts against your policies, so what matters most is immediately visible.

Turn investigations into one-click actions

Parashift knows your business logic and prepares decisions, drafting a customer reply, calculating a payout or flagging a risk. Your experts simply review and confirm.

Don't build agents. Just solve the case

Instead of a blank canvas and a prompt-engineering course, you get a battle-tested no-code environment with pre-configured workflows, ready to go on day one.

Pragmatic automation over agentic hype

Parashift automates the reliable 80% of your core cases with speed and precision, handing off the remaining 20% of complex cases seamlessly to your existing BPM or workflow tools.

Seamless connection to ERP, CRM & workflow

API-first: Parashift ingests emails, PDFs and scans and pushes structured, validated JSON data directly into SAP, Salesforce and other systems.

More about the platform →
Impact

Measurable results, from your first case-management workflow

Fast to deploy, with a smooth and fully compliant rollout.

80%
Of core cases resolved reliably without manual dispatch
1 week
Average time to your first live use case
100%
EU data-sovereign, compliant with the EU AI Act and GDPR from day one
Case management with state-of-the-art AI

How sovereign case management works with Parashift

Turn manual case handling into autonomous efficiency. Parashift orchestrates compliant, high-precision AI automation across departments, at your own pace.

1

Capture & classify

Email, portal upload or scan, every incoming request is captured, intent and urgency are recognized, and the case is automatically routed to the right department or expert.

2

Context analysis

The AI analyzes unstructured documents, summarizes the relevant facts and cross-references them against your internal policies, no one has to read every page.

3

Prepared decisions

Whether it's a customer reply, a payout calculation or a risk flag: Parashift prepares the decision based on your business logic, your team reviews and confirms with one click.

4

Audit trail & integration

Every decision, automatic or manual, is logged and auditable. Structured data flows directly into your ERP, CRM or workflow tool.

Parashift compared

Not a workflow solution. Not an AI-agent zoo

ParashiftLegacy systemsAgentic AI tools
SetupDays via a no-code environment, ready to goMonths-long integration projectsBlank canvas, prompt engineering required
Reliability80% deterministic processing, stable and auditableRigid, maintenance-heavy rulesHallucination risk, unpredictable
SecurityEnterprise-grade, GDPR-compliant out of the boxOutdated on-premise security gapsBlack-box decisions
User experienceClear, click-and-go, productive immediatelyCumbersome legacy screensUnclear chat-based interaction
Document scopeUniversal, emails, IDs, applications, scansUsually limited to invoicesHighly dependent on the prompt
MaintenanceSelf-learning, near-zero maintenanceManual template updatesConstant prompt and RAG tuning
Highest security & compliance

Security is built into the platform, not bolted on

Product security

Parashift builds security directly into the platform with end-to-end encryption, fully anonymized AI training that never sees your original data, and zero-retention policies for processed documents.

Details in the Trust Center →

Cloud infrastructure security

Parashift runs a cloud infrastructure protecting customer data with multi-layer firewalls, DDoS mitigation, continuous vulnerability scanning and 24/7 infrastructure monitoring to ensure resilience.

Details in the Trust Center →

Country-specific zones

Parashift can run in country-specific compliance zones, ensuring data is processed exclusively within the chosen country. We offer default zones for the European Union, Germany & Switzerland.

More about compliance zones →
Customer story

How Glencore automates global invoice processes with Parashift

Commodity trading & global sourcing

Complex invoices from around the world, automated

Glencore uses Parashift to automate complex invoices from suppliers around the globe, in multiple languages. The platform transforms decentralized, multi-format inputs into high-accuracy, structured data, enabling a unified, error-free financial workflow with minimal manual intervention.

Frequently asked questions

Have a question? Check the answers

Is this just another “AI wrapper” I have to build myself?+

Unlike agentic toolkits that hand you a blank canvas and wish you luck, Parashift is a fully pre-configured platform. You get a structured, no-code interface that's ready to process cases immediately, no prompt engineering or Python scripts required.

We have very complex workflows. Can Parashift handle them?+

We specialize in the reliable 80%: the high-volume, standard cases like intake, triage and extraction. For highly complex, multi-stage workflows we integrate seamlessly with your existing BPM or workflow tools to hand them off cleanly.

How long does it actually take to go live?+

Think days and weeks, not months. Because we don't require custom template training or long integration projects, most clients launch their first use case within a week.

Is my data safe with generative AI?+

Yes. We don't just rely on policies; we rely on architecture. Neuro-symbolic AI separates the AI's reasoning from its memory, your sensitive data stays isolated in our secure German/Swiss/EU compliance zones and is never part of the training loop.

Why shouldn't I just wait for autonomous agents?+

Because you have a backlog now. Autonomous agents are promising but often unpredictable and hard to audit. Parashift gives you the speed of AI with the deterministic control you need for compliance today.

Can I connect this to my existing ERP, CRM and workflow?+

Yes, effortlessly. We're API-first: Parashift ingests emails, PDFs and scans, cleans them up, and pushes structured, validated JSON data directly into your SAP, Salesforce and other systems automatically.

Talk to a consultant

Meet Parashift and get your personal trial

Best suited for mid-size and large enterprises · 14-day trial account and initial consultation · View pricing