{"id":8849,"date":"2021-09-21T05:00:00","date_gmt":"2021-09-21T05:00:00","guid":{"rendered":"https:\/\/parashift.io\/?p=8849"},"modified":"2025-11-30T22:42:44","modified_gmt":"2025-11-30T22:42:44","slug":"how-bpo-leaders-can-leverage-idp-to-improve-their-market-share","status":"publish","type":"post","link":"https:\/\/parashift.ai\/en\/how-bpo-leaders-can-leverage-idp-to-improve-their-market-share\/","title":{"rendered":"How BPO leaders can leverage IDP to improve their market share"},"content":{"rendered":"\n<p>Thanks to BPO (Business Process Outsourcing), numerous companies can focus on their core competencies. The value of this is also demonstrated by this&nbsp;<a href=\"https:\/\/www.grandviewresearch.com\/industry-analysis\/business-process-outsourcing-bpo-market\" target=\"_blank\" rel=\"noreferrer noopener\">report<\/a>, which forecasts that the global BPO market will grow by 8.5% per year until 2028.<a href=\"https:\/\/parashift.ai\/en\/what-is-intelligent-document-processing-idp-and-why-use-it\/\" target=\"_blank\" rel=\"noreferrer noopener\">&nbsp;Intelligent Document Processing<\/a>&nbsp;(IDP), meanwhile, is helping leading BPO companies further increase their market share and stay ahead of the curve.<\/p>\n\n\n\n<p>IDP provides BPO companies with critical competitive advantages through process automation. By using IDP, BPO companies can process their customers&#8217; documents faster and more accurately, resulting in efficiency gains and cost savings, among other benefits.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Forward-thinking BPO companies rely on IDP to gain critical competitive advantage<\/p>\n<\/blockquote>\n\n\n\n<!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-5f260b32-c5b0-4cbd-9a4c-0cc15b0d5980\"><span class=\"hs-cta-node hs-cta-5f260b32-c5b0-4cbd-9a4c-0cc15b0d5980\" id=\"hs-cta-5f260b32-c5b0-4cbd-9a4c-0cc15b0d5980\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/5804034\/5f260b32-c5b0-4cbd-9a4c-0cc15b0d5980\" target=\"_blank\" rel=\"noopener\"><img fetchpriority=\"high\" decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-5f260b32-c5b0-4cbd-9a4c-0cc15b0d5980\" style=\"border-width:0px;\" height=\"418\" width=\"800\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/5804034\/5f260b32-c5b0-4cbd-9a4c-0cc15b0d5980.png\" alt=\"Parashift On-demand webinars\"><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(5804034, '5f260b32-c5b0-4cbd-9a4c-0cc15b0d5980', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code -->\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-major-challenges-for-bpo-companies-without-idp\">Major challenges for BPO companies without IDP<\/h2>\n\n\n\n<p>Reasons why companies use the services of BPO companies are often because they simply do not have the necessary technological means, knowledge or time resources to do so themselves.<\/p>\n\n\n\n<p>But what if BPO companies themselves use outdated and weak systems for document processing, for example, or even base their services entirely on manual labor? The difficulties for BPO companies are so immense:<\/p>\n\n\n\n<p>1. Enormous demand for employees<\/p>\n\n\n\n<p>2. More employees = higher costs<\/p>\n\n\n\n<p>3. Inefficient processes make it difficult to respond and process customers quickly<\/p>\n\n\n\n<p>4. The more customers, the more inefficient the services become<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-powerful-idp-as-a-difference-maker\">Powerful IDP as a difference maker <\/h2>\n\n\n\n<p>To overcome these big challenges, forward-thinking BPO companies are turning to intelligent AI technologies like IDP. With powerful IDP, they can handle a much larger volume of documents (document types of all kinds and in unstructured form).<\/p>\n\n\n\n<p>In this highly competitive market, IDP brings BPO companies the necessary differentiation from their competitors:<\/p>\n\n\n\n<p>1. <strong>Process larger volume of documents<\/strong>&nbsp;with fewer resources<\/p>\n\n\n\n<p>2. <strong>Fewer errors and higher accuracy<\/strong>&nbsp;= customer satisfaction can be increased<\/p>\n\n\n\n<p>3. <strong>Flexibility and scalability<\/strong>&nbsp;= new customers can be acquired and better services can be offered to existing customers<\/p>\n\n\n\n<p>4. <strong>Increased efficiency while reducing costs<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-huge-advantage-with-idp\">Huge advantage with IDP <\/h2>\n\n\n\n<p>So Parashift&#8217;s future-oriented IDP brings numerous benefits and competitive advantages to BPO companies. Whenever documents are involved in services, <strong>IDP makes the difference with minimization of errors, higher accuracy of data, and increasing efficiency in processes.<\/strong><\/p>\n\n\n\n<p>Why not just optimize the services of existing customers by integrating IDP, but make IDP a central part of future offerings and distinguish yourself as a specialist in high-performance, technology-enabled solutions?<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-499968f5 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/parashift.ai\/de\/demo-buchen\/\" target=\"_blank\" rel=\"noreferrer noopener\">Request a demo<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-499968f5 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/parashift.ai\/en\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">Talk to us<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Thanks to BPO (Business Process Outsourcing), numerous companies can focus on their core competencies. The value of this is also demonstrated by this&nbsp;report, which forecasts that the global BPO market will grow by 8.5% per year until 2028.&nbsp;Intelligent Document Processing&nbsp;(IDP),&#8230;<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[1],"tags":[13,35,36,37,14],"class_list":["post-8849","post","type-post","status-publish","format-standard","hentry","category-news","tag-digital-transformation","tag-digitalization","tag-document-capture","tag-document-extraction","tag-document-management"],"_links":{"self":[{"href":"https:\/\/parashift.ai\/en\/wp-json\/wp\/v2\/posts\/8849","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/parashift.ai\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/parashift.ai\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/parashift.ai\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/parashift.ai\/en\/wp-json\/wp\/v2\/comments?post=8849"}],"version-history":[{"count":2,"href":"https:\/\/parashift.ai\/en\/wp-json\/wp\/v2\/posts\/8849\/revisions"}],"predecessor-version":[{"id":31099,"href":"https:\/\/parashift.ai\/en\/wp-json\/wp\/v2\/posts\/8849\/revisions\/31099"}],"wp:attachment":[{"href":"https:\/\/parashift.ai\/en\/wp-json\/wp\/v2\/media?parent=8849"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/parashift.ai\/en\/wp-json\/wp\/v2\/categories?post=8849"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/parashift.ai\/en\/wp-json\/wp\/v2\/tags?post=8849"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}