{"id":8849,"date":"2021-09-21T05:00:00","date_gmt":"2021-09-21T05:00:00","guid":{"rendered":"https:\/\/parashift.io\/?p=8849"},"modified":"2026-09-10T08:43:36","modified_gmt":"2026-09-10T08:43:36","slug":"how-bpo-leaders-can-leverage-idp-to-improve-their-market-share","status":"publish","type":"post","link":"https:\/\/parashift.ai\/en\/how-bpo-leaders-can-leverage-idp-to-improve-their-market-share\/","title":{"rendered":"How BPO leaders can leverage IDP to improve their market share"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Thanks to BPO (Business Process Outsourcing), numerous companies can focus on their core competencies. The value of this is also demonstrated by this&nbsp;<a href=\"https:\/\/www.grandviewresearch.com\/industry-analysis\/business-process-outsourcing-bpo-market\" target=\"_blank\" rel=\"noreferrer noopener\">report<\/a>, which forecasts that the global BPO market will grow by 8.5% per year until 2028.<a href=\"https:\/\/parashift.ai\/en\/what-is-intelligent-document-processing-idp-and-why-use-it\/\" target=\"_blank\" rel=\"noreferrer noopener\">&nbsp;Intelligent Document Processing<\/a>&nbsp;(IDP), meanwhile, is helping leading BPO companies further increase their market share and stay ahead of the curve.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">IDP provides BPO companies with critical competitive advantages through process automation. By using IDP, BPO companies can process their customers&#8217; documents faster and more accurately, resulting in efficiency gains and cost savings, among other benefits.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Forward-thinking BPO companies rely on IDP to gain critical competitive advantage<\/p>\n<\/blockquote>\n\n\n\n<!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-5f260b32-c5b0-4cbd-9a4c-0cc15b0d5980\"><span class=\"hs-cta-node hs-cta-5f260b32-c5b0-4cbd-9a4c-0cc15b0d5980\" id=\"hs-cta-5f260b32-c5b0-4cbd-9a4c-0cc15b0d5980\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/5804034\/5f260b32-c5b0-4cbd-9a4c-0cc15b0d5980\" target=\"_blank\" rel=\"noopener\"><img fetchpriority=\"high\" decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-5f260b32-c5b0-4cbd-9a4c-0cc15b0d5980\" style=\"border-width:0px;\" height=\"418\" width=\"800\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/5804034\/5f260b32-c5b0-4cbd-9a4c-0cc15b0d5980.png\" alt=\"Parashift On-demand webinars\"><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(5804034, '5f260b32-c5b0-4cbd-9a4c-0cc15b0d5980', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code -->\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-major-challenges-for-bpo-companies-without-idp\">Major challenges for BPO companies without IDP<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Reasons why companies use the services of BPO companies are often because they simply do not have the necessary technological means, knowledge or time resources to do so themselves.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But what if BPO companies themselves use outdated and weak systems for <a href=\"https:\/\/parashift.ai\/en\/intelligent-document-processing\/\">document processing<\/a>, for example, or even base their services entirely on manual labor? The difficulties for BPO companies are so immense:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. Enormous demand for employees<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. More employees = higher costs<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3. Inefficient processes make it difficult to respond and process customers quickly<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4. The more customers, the more inefficient the services become<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-powerful-idp-as-a-difference-maker\">Powerful IDP as a difference maker <\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To overcome these big challenges, forward-thinking BPO companies are turning to intelligent AI technologies like IDP. With powerful IDP, they can handle a much larger volume of documents (document types of all kinds and in unstructured form).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this highly competitive market, IDP brings BPO companies the necessary differentiation from their competitors:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. <strong>Process larger volume of documents<\/strong>&nbsp;with fewer resources<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. <strong>Fewer errors and higher accuracy<\/strong>&nbsp;= customer satisfaction can be increased<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3. <strong>Flexibility and scalability<\/strong>&nbsp;= new customers can be acquired and better services can be offered to existing customers<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4. <strong>Increased efficiency while reducing costs<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-huge-advantage-with-idp\">Huge advantage with IDP <\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">So Parashift&#8217;s future-oriented IDP brings numerous benefits and competitive advantages to BPO companies. Whenever documents are involved in services, <strong>IDP makes the difference with minimization of errors, higher accuracy of data, and increasing efficiency in processes.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Why not just optimize the services of existing customers by integrating IDP, but make IDP a central part of future offerings and distinguish yourself as a specialist in high-performance, technology-enabled solutions?<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-7d812b4c wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/parashift.ai\/de\/demo-buchen\/\" target=\"_blank\" rel=\"noreferrer noopener\">Request a demo<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-7d812b4c wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/parashift.ai\/en\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">Talk to us<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Thanks to BPO (Business Process Outsourcing), numerous companies can focus on their core competencies. The value of this is also demonstrated by this&nbsp;report, which forecasts that the global BPO market will grow by 8.5% per year until 2028.&nbsp;Intelligent Document Processing&nbsp;(IDP),&#8230;<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[141,1],"tags":[13,35,36,37,14],"class_list":["post-8849","post","type-post","status-publish","format-standard","hentry","category-general","category-news","tag-digital-transformation","tag-digitalization","tag-document-capture","tag-document-extraction","tag-document-management"],"_links":{"self":[{"href":"https:\/\/parashift.ai\/en\/wp-json\/wp\/v2\/posts\/8849","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/parashift.ai\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/parashift.ai\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/parashift.ai\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/parashift.ai\/en\/wp-json\/wp\/v2\/comments?post=8849"}],"version-history":[{"count":8,"href":"https:\/\/parashift.ai\/en\/wp-json\/wp\/v2\/posts\/8849\/revisions"}],"predecessor-version":[{"id":56517,"href":"https:\/\/parashift.ai\/en\/wp-json\/wp\/v2\/posts\/8849\/revisions\/56517"}],"wp:attachment":[{"href":"https:\/\/parashift.ai\/en\/wp-json\/wp\/v2\/media?parent=8849"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/parashift.ai\/en\/wp-json\/wp\/v2\/categories?post=8849"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/parashift.ai\/en\/wp-json\/wp\/v2\/tags?post=8849"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}